Sit down dinner packages are sold as tables of ten or lesser numbers on shared tables, whereas stand up cocktail style functions can be purchased at any number. If you have any requests that differ to the above please contact your relevant sales agent to discuss.
A minimum 10% deposit within fourteen (14) days from the date of the Invoice (First Instalment); a minimum 25% second instalment payable within thirty (30) days following payment of the First Instalment. The full balance of your Hospitality package is due no later than 12 weeks prior to the match. If you are purchasing your package within the 12 weeks prior to a match, full payment will be required. All online ticket purchases must be paid in full at the time of booking.
Once your booking has been processed, you will receive a confirmation email outlining methods of payment i.e. via credit card online, direct deposit or cheque.
You can change or cancel your booking in accordance with the Rugby Australia Hospitality terms & conditions which can be found on the booking form.
You will receive your match tickets and function passes in the post approximately 4-6 weeks prior to the match. The booking contact will be kept up to date on package information via email, which will be sent to the nominated address at the time of the booking being made.
In the rare case that you do not receive your tickets on time or have lost your match tickets and/or function passes, we can arrange for a collection at the ticket box office on the day of the match.
Please contact the Rugby Australia Hospitality team on 1800 619 181 or firstname.lastname@example.org. We will require the seating details of the lost tickets to be able to re-print a new ticket.
Please ensure these details are kept separately to be able to facilitate the re-printing.
Most venues offer wheelchair access, however please contact the Rugby Australia Hospitality Team on email@example.com to confirm wheelchair access.
Timings range from three hours pre-match to two hours pre-match depending on your package. Please refer to the relevant package product sheet located on this website for further information.
If your package is inclusive of a post-match function, hospitality beverage service will conclude 30 minutes after full time, and function spaces closing 1 hour after full time.
Match day Hospitality dress code is smart casual; dress denim & rugby jerseys are permitted.
Yes, you can update your special dietary requirements via the link in your confirmation email. The nominated contact will be notified via email on when this needs to be submitted by.
Children under 18 years are more than welcome in Private Suite or Box facilities, however in Hospitality functions children under the age of 16 are unable to attend.