Wallabies Ticket FAQs

Tickets
ONLY PURCHASE TICKETS FROM OFFICIAL TICKET CHANNELS.
Buying tickets from unauthorised sellers may result in being denied entry. Rugby Australia and the match venues are not obligated to honour tickets purchased through unauthorised sellers.
WHEN DID WALLABIES 2024 TICKETS GO ON SALE?
  • Wallabies First Members: Monday 22 April 2024, 12pm AEST
  • Super Rugby Club Members: Tuesday 23 April 2024, 12pm AEST
  • Team Rugby: Wednesday 24 April 2024, 12pm AEST
  • General Public: Wednesday, 1 May 2024, 3pm AEST
HOW MANY TICKETS CAN I BUY?

You may purchase up to 20 tickets per person. Ticket limits apply to provide fair access to tickets for as many rugby fans as possible, to reduce ticket scalping and to ensure you’re paying the advertised ticket price.

If ticket limits are exceeded, any or all tickets may be cancelled without notice by Rugby Australia or Ticketek/Ticketmaster at its discretion. This includes orders associated with the same name, e-mail address, billing address, credit card number, phone number or other related information. 

HOW CAN I BUY HOSPITALITY TICKETS?

Hospitality ticket packages are available here.

WILL TICKETS BE SOLD ON A FIRST-COME-FIRST-SERVED BASIS?

Yes, tickets will be sold on a first-come-first-served basis during all sales windows.

WILL ALL MY TICKETS BE SEATED TOGETHER?

Tickets purchased in a single transaction, at the same time, will be seated together.

WHAT IS A JUNIOR TICKET?

Children aged 4-16 years (at the day of the match) are eligible to use a Junior ticket to enter. Children aged 16 years and under must be accompanied by a full paying adult. Please note, junior tickets may not be available in all price categories.

WHAT IS A CONCESSION TICKET?

Where a concession ticket price is available with a ticket price category, the following cardholders are eligible for a concession ticket (proof of eligibility must be presented upon request): Full-time secondary or tertiary student cards, excluding student cards from institutions based outside Australia; Department of Veterans’ Affairs Card, TPO or Department of Veterans’ Affairs issued Pensioner Concession Card; Commonwealth Senior Health Care Card; Government-issued Pensioner Concession Card; Government-issued Health Care Card.

Only the cardholder is entitled to the concession priced ticket, not any dependents listed on the card.

Please note, concession tickets may not be available in all price categories.

WHAT IS A FAMILY TICKET?

A family ticket consists of four tickets that allow either 1 adult and 3 children aged 4-16 years, or 2 adults and 2 children aged 4-16 years of age, to enter the match with a valid ticket. Each ticketholder must scan into the venue with their own unique ticket.

Please note, family tickets may not be available in all price categories. 

MY CHILD IS AGED YOUNGER THAN 4 YEARS OLD. DO THEY NEED A TICKET?

Infants under 4 years of age at the day of the scheduled match are entitled to enter a venue without a paid ticket but must not occupy a seat. There may only be one infant per adult lap.

HOW DO I PURCHASE ACCESSIBLE SEATING?

For all matches, a dedicated allocation of tickets are available for purchase (subject to availability) for people with accessible seating needs. This includes, but is not limited to, wheelchair and companion seating, as well as easy access seating.

Accessibility and type of seating will vary and is set by the match venue. For some events, patrons can purchase Wheelchair Spaces, Companion Tickets & Enhanced Amenity / Easy Access Seating online utilising the relevant accessibility filter.

More information on how to book, including if you would prefer to speak to someone about your accessible seating requirements, is included in the table below:

VENUES TICKETING AGENT HOW TO REQUEST ACCESSIBLE TICKETS
- AAMI PARK
- ACCOR STADIUM
- ALLIANZ STADIUM
- SUNCORP STADIUM
TICKETEK Accessible Bookings (only): 1300 665 915
Submit an online request here
- OPTUS STADIUM TICKETMASTER Accessible Bookings Line: 1300 446 925
Submit an online request here
DO YOU ACCEPT COMPANION CARDS?

If you hold a government issued Companion Card, you may be eligible for a complimentary ticket for your companion to assist you in attending the event (subject to availability). Please note a full priced Ticket must be selected when redeeming a Companion Card ticket. Please follow the same steps outlined in the above ACCESSIBLE SEATING information to secure your tickets.

WHAT HAPPENS ONCE I COMPLETE MY TICKET PURCHASE?

Ticketholders will receive immediate confirmation via email of their ticket order once completed. Please note that ticketholders will be able to share their tickets and add to their phone wallet closer to the event.

ARE GROUP BOOKINGS AVAILABLE?

Group booking requests for groups of 21 people or more can be submitted here.

All group booking requests are subject to availability and Rugby AU approval. Based on the information supplied, Rugby AU will approve or decline your application to purchase as a group.

Group booking tickets CANNOT be used commercially or incorporated into travel packages.

Group booking requests are available until 8 days prior to each match (subject to availability).

Please note, bookings will not be confirmed until payment has been received in full.

WHY AM I SEEING A QUEUE/WAITING ROOM PAGE WHEN BUYING TICKETS?

If you are seeing a busy queue/lounge page, it means many people are after tickets at the same time as you and a queue system has been implemented to assist ticket purchasers. Please remain on the page and don’t refresh your browser – the page refreshes itself frequently to let more fans through to purchase tickets. 

WHY IS THERE A TIMER WHEN I AM TRYING TO BUY TICKETS?

Due to high demand or website traffic, a time limit may be implemented during the checkout process. This gives as many people as possible a chance to purchase tickets.

TIP: To speed through the checkout process, login to your Ticketek/Ticketmaster (pending the match you are buying) account in advance.

WHICH PAYMENT METHODS ARE ACCEPTED?

General public tickets can be paid for using VISA, Mastercard, American Express or Afterpay (a form of payment that allows you to pay off your tickets through instalments – conditions apply). 

ARE THERE ANY ADDITIONAL TRANSACTION OR DELIVERY FEES? 

There is a per transaction charge fee. This charge is only applied per transaction, so whether you purchase 1 or 4 tickets in a single transaction you will only ever pay one fee. Transaction fees vary for each venue and will be a maximum of $9.95.

The transaction charge covers various expenses associated with taking, processing and fulfilling your order, as well as the costs associated with supporting the technology that facilitates the purchase and scanning of tickets for every match.

WHEN AND HOW WILL TICKET(S) BE DELIVERED?

All public tickets will be delivered as mobile tickets. Your barcode shall be made active at least 48 hours prior to each match.

More information on how to access and share tickets will be made available closer to each event.

Hospitality tickets will be delivered by Rugby Australia Hospitality closer to the event.

MY PHONE IS OUT OF BATTERY. HOW DO I ACCESS MY TICKETS?

Please ensure your phone is fully charged prior to arriving at the venue. If your phone does run out of battery, please visit a venue box office on match day where someone will be able to assist you.